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Frequently Asked Questions

Why did I get a sales questionnaire? Sales Questionnaires are required by the state to be sent whenever a property's ownership changes. This can be a typical sale, or:

  1. A private sale
  2. A deed/ownership transfer
  3. Moving property to a trust or estate

What if I want to see my property lines? Refer to the map on KGIS for general property lines. If exact information is needed, a survey will be required. Our office does not provide surveys, nor can we make outside recommendations.

How can I find out my property value? You can use our Property Lookup system to find out your value as well as other various pieces of information.

Will I be notified when my assessed value changes? Yes, you will always be notified via mail about an assessment change.

What if I made an addition or remodeled? If you have made changes to anything on your property, you can request a field review by an assessor here or we will make appropriate adjustments when investigating permit status. After finalizing updated information, we will determine the new property value.

Can I calculate my taxes? To calculate your taxes, you will need to know your assessed value. For real property, look up your information here. For personal property, refer to your schedule filing. From there, go to our tax calculator or do the equation by hand:

  1. Residential Property: (Assessed Val x .25) x Tax Rate (city + county tax %) = Property Taxes Owed
  2. Commercial Property: (Assessed Val x .40) x Tax Rate (city + county tax %) = Property Taxes Owed
  3. Personal Property: (Assessed Val x .30) x Tax Rate (city + county tax %) = Property Taxes Owed

Where do I pay my taxes? Property taxes (real or personal) are paid through the Trustee, in-person or online. Trustee website

When will Assessors inspect my property? With our 2-year reappraisal schedule, we will inspect your property every other year unless:

  1. It is requested by you (request here)
  2. We check on a permit's progress
  3. Discovery of recent changes; updates, demos, etc

Why isn't my name on the property I just bought? Once deeds are recorded at the Registers' office, we then make the transfers in our system. This can take up to a week after recording for the deeds to be processed by our office and public information updated. If it has been longer than a month and information is incorrect, contact us online or call us at 865-215-2360

Can I dispute my property value? If you have a disagreement about your value, you can appeal to the County Board of Equalization when they meet in June. Learn more here.

How long is the Reappraisal Cycle? Currently, Knox County is on a 2-year schedule.

What is Real vs Personal Property? Real property is real estate (land & buildings) while personal property is any business asset (machines, vehicles, etc.)

What if I made an error on my Personal Property Schedule? If your schedule was turned in on time, it can be amended and re-submitted no later than Sept. 1st of the following year.

Do I file & report leased equipment? Yes, leased equipment is reported on the back of the personal property schedule form.

How can I change my mailing address? Call us Monday - Friday, 8 - 4:30 at 865-215-2360 or fill out this form.

How are Mobile Home Parks reported & taxed? Mobile Home Park owners that rent empty lots or lots with homes to tenants must fill out a mobile home report and file it by April 1. The parcel owners can decide how to distribute property tax levy. For more info, read here.